AI & Lumen

Lumen AI

What Lumen does, how to use the copilot, and what makes it different from a general-purpose AI assistant.

2 min read

Lumen is Cursus's AI copilot. It's the teal spark in the bottom corner of every screen. Unlike a general-purpose AI assistant, Lumen is grounded in your organization's actual data — it knows your programs, your stakeholder groups, your change load scores, and your network structure.

What Lumen can do

For practitioners

  • Draft interventions — Generate stakeholder communications, change plans, and briefing documents based on your program data
  • Analyze risks — Identify patterns across your portfolio that signal emerging issues
  • Answer questions — "Which groups are at highest risk heading into the ERP go-live?" with citations from your live data
  • Generate briefings — Executive-ready summaries of portfolio health tailored to C-suite, board, or steering committee audiences

For leaders

  • Coaching — Situational change leadership coaching grounded in your team's actual change load and readiness data
  • Proactive alerts — Lumen monitors your team's data and surfaces coaching prompts before issues escalate
  • Framework guidance — ADKAR, Kotter, Bridges — Lumen coaches through your organization's configured change philosophy

How Lumen is different

General AI assistant Lumen
Generic knowledge Grounded in your org's live data
No context persistence Knows your programs and stakeholder groups
No action capability Can draft, generate, and log interventions
Generic change theory Adapts to your configured change philosophy

What Lumen cannot do

Lumen does not have access to individual employee data. All responses are grounded in group-level aggregates that meet the minimum privacy threshold. Lumen will not speculate about individual behavior or surface anything that could identify a specific person.

Lumen is a copilot, not an autopilot. All AI-generated content — communications, briefings, intervention plans — requires practitioner review and approval before being acted on. Nothing is sent or saved without explicit confirmation.

Using the Lumen panel

Click the Lumen button in the top nav or press ⌘ L to open the copilot panel. The panel is context-aware — it knows which page you're on and what data is in view.

Type naturally. Good starting prompts:

  • "Summarize the change load situation for Q2"
  • "Draft a communication for the Finance team about the ERP migration"
  • "Which stakeholder groups are most at risk this quarter?"
  • "Generate an executive briefing for the steering committee"